Shipping & Delivery Policy

Thank you for shopping with Figure Fiesta. We are committed to delivering your order in a timely and safe manner. Please read our Shipping & Delivery Policy to understand how your products will reach you.

1. Order Processing Time

• All orders are delivered within 7–10 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Charges

• Free shipping is available on all orders.

3. Estimated Delivery Time

• Standard Delivery: 7 business days for most cities in India.
• Remote or rural areas may take longer depending on local courier services.
• We do not offer international shipping at this time (unless specified).

4. Delivery Partners

• We partner with reliable and trusted courier companies to ensure timely and safe delivery of your products.
• You will receive a tracking link via email or SMS once your order is shipped.

5. Order Tracking

• After dispatch, you will receive an email or SMS with your tracking ID.
• You can track your shipment using the link provided or directly on the courier partner’s website.

6. Delivery Delays

While we strive to meet estimated delivery timelines, delays may occur due to:

• Weather conditions
• Strikes or natural calamities
• Public holidays or courier delays

In such cases, we will keep you updated and ensure your order reaches you as soon as possible.

7. Damaged or Lost Packages

If your package arrives damaged or gets lost in transit, please contact us immediately at info@figurefiesta.com within 48 hours of delivery.
We will investigate the issue and provide a suitable resolution such as a replacement or refund.

8. Address Accuracy

Please ensure that your shipping address, pin code, and contact number are correct at checkout.
We are not responsible for failed deliveries due to incorrect or incomplete information.

9. Contact Us

For any questions regarding your order or delivery:

Figure Fiesta
Email: info@figurefiesta.com
Phone: +91 82699 06755